Resume

Objective

To secure permanent, full-time employment within a company possesing a professional environment where I may utilize my skills, and prove myself to be a productive asset to a reliable and growing company

Skills

Excellent customer service and communication skills
Performs well as a team member or independently
MSDos, Windows 3.1/95/98, MSAccess, Excel, Lotus 123
MSWord, WordPerfect, Simply Accounting
Internet Applications, HTML Programming
Supervisory and Leadership experience

Education Experience

1997 ~ 1998 ~Diploma~	Computerized Bookkeeping Patal Vocational Training School Winnipeg, Manitoba
1975 ~ 1976 ~Diploma~	Architectural Drafting Red River Community College Winnipeg, Manitoba

Employment Experience

1998 ~ 1999	SELF EMPLOYED Home automation and security systems Bookkeeping services to small business owners Website development Personal computer upgrades, repairs, lessons
1998 ~ 1998 Position: Duties:	WINNIPEG COMMUNITY HOME SERVICES Winnipeg, Manitoba Dispatcher Schedule and assign work for up to 20 employees who provide house cleaning and yard work services Work closely with customers and employees to ensure efficient service Answer incoming telephone requests for service Prioritize based on customer needs Liaison with outside agencies Complete statistical information
1995 ~ 1997 Position: Duties:	QUALITY INN (formerly Grant Motor Inn) Winnipeg, Manitoba Front Desk Manager Operate Mitel switchboard Operate cash register Cash receipts/disbursements Balance night audit Reservations, Checking Guests in/out Interview, hire, train, new staff
1992 ~ 1994 Position: Duties:	AAA ALARM SYSTEMS Winnipeg, Manitoba Service technician Maintenance, repairs, inspections, upgrades of: Residential/Commercial security alarms Commercial fire alarm systems Communication equipment Card access entry systems Closed circuit television
1990 ~ 1992 Position: Duties:	ALARMGARD GROUP Victoria, British Columbia Installation/Service Technician Installation and servicing of security alarm systems Commercial & residential applications Supervised the training and orientation of new employees Inspection of commercial fire alarm systems Monthly Inventory Personally responsible for the care and maintenance of public address systems and intruder alarm system within The Greater Victoria School Division No. 62
1988 ~ 1990 Position: Duties:	CALIFORNIA TELE-SERVICES Santa Monica, California Manager: Installation & Service Commercial Telephone Systems Office Automation Equipment Retail Sales Inventory Control Supervised 3 two man crews
1984 ~ 1988 Position: Duties:	WESTEC SECURITY INC. Santa Monica, California Senior Service Technician (residential security systems) Tests, troubleshooting, repairs, and upgrades Customer relations Training and orientation of new employees Maintained company vehicle and truck inventory

References Available upon Request